User Questionnaire


Customer is the king of the business.  Gaining the loyalty of the customer is very important for successful running of the business. Ever changing trends in the society changes the customer needs as well. It is the responsibility of every business to craft the product according to the customized requirements of the user in order to uphold their position in the competitive market.

Every business will have the huge customer base, reaching every customer to know their unique needs is next to impossible for any kind of business and not every unique need of the customer can be satisfied. Tricky aspect fallowed by most of the business organizations today is to collect the customer needs using the user questionnaire and craft the product based on the need of large group of customers. The questions phrased in the user questionnaire depends what you want to know from the customer.

If you want to know about the user satisfaction about your product or service, the questions will be about product flexibility and reliability. Questions will be about your frequency in visiting the store, satisfaction about the product quality, about product availability and working hours of the store. There is another user questionnaire which targets on knowing unique needs of the customer. The questions will be about performance of the product, cost of product, anything more that is expected, difficulties faced in using the product and benefit of the product. The answered user questionnaire will act as a powerful tool for the business to sustain their position in the competitive market.