An Employee satisfaction in banks questionnaire is provided to the bank employees to know if they are satisfied with bank management.

I really don't know if all the banks do implement such questionnaire surveys, as i haven't seen any bank employee really talk about this. A bank employee is always busy with his work, but yes there could be some dissatisfied employees.

Preparing such questionnaire is the duty of bank manager or higher authorities. The employee satisfaction questionnaire in banks is bit different as banks is a financial institute and the dealing will always differ. Hence, preparing such questionnaire is duty of manager.


Sample Questionnaire On Employee Satisfaction In Banks


What is your name, age and gender?
Since how many years have you been working in this bank?
What are your roles and responsibilities?
Are your superiors very supportive?
What is your salary structure? Are you satisfied with it?
Does the manager shift your roles, like Loans office, Auditor, Collector etc? how often does the roles are changed?
Are the bank rules very supportive with the customers?
Do you have dissatisfied customers?
For what exact issues did the customer walk out of the bank?
Does the management support you during work hours?
What is other perks received during the year?
What kind of benefits the banks provide to the family?
Does the bank provide loans, Insurance and funds to the employees?
Do you receive any financial rewards?
How often the salary is hiked?
Since how many years are you in same designation? How are the career promotional activities?
What kind of social activities does the bank get involved?
Does the bank provide free medical services?
How often do you have training and meetings in the bank?
How often does the bank change technology? Are the employees given training about the new software’s?