Sample Feedback Questionnaire

Feedback Questionnaire is a process which helps us get the best output from people answering questions related to a product, service, conference, lecture and many more. Feedback questionnaire are mostly used by company's providing customer service.
I have seen companies providing customer service by sending emails to customer asking for customer feedback, this information is really helpful to evaluate and analysis. This helps us make a perfect quality product or service. Its better to know what customer wants, so its better to ask them what they need.
Its always good to have few question then sending 20-30 questions at once. You first need to be selective, asking more on the yes/no and then get descriptive. Company's in the past tried sending many Feedback Questionnaire forms, which is also a bad practice. This actually makes end users irate and put the Feedback Questionnaire forms into trash.
Planning Feedback Questionnaire is very important, the strategies should be changing according to your service and product quality.If the product is just getting marketed locally, the Feedback Questionnaire should be targeted to local audience. Feedback forms can be sent by electronic mails, chat support or directly phone support. You also have social media services which are helping every business grow, you can make best use of social media sites to answer your Feedback Questionnaire.

Feedback Questionnaire Examples:

1. Do you like the product?
2. How do you rate the product?
3. Was the technician helpful?
4.Did your question resolve in one iteration?
5. Did you like the service?
6. Are you satisfied with the overall service?
7. Which mode you found helpful, chat support, email support or phone support?
8. Any positive and negative thoughts on this product?
9. How would you rate the help-desk technician?
10. For how many years have you been with us?

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Employee Job Satisfaction Questionnaire