Measuring Customer Satisfaction Questionnaire is a survey taken by big corporations to know if the customer is satisfied with their service or product. These kind  of surveys is normally sent to customer with best questions in order to know how much their products are valued. These days every company has phone support, email support and chat support to answer customer queries, once the session is finished a small survey is sent to their email id. These surveys measure monthly, quarterly and yearly.

Measuring Customer Satisfaction Questionnaire should be well prepared in advance as the questions do vary according to products and services. Most of the questions should be YES or NO.

Measuring Customer Satisfaction Questionnaire Sample:


Are you satisfied with the technical agent?
Did he/she answer all your questions?
Do you think it took a long time in getting the Solution?
Is the product working now?
Do you feel any improvement should be done with the products?
Was the product delivered in time?
Rate the staff from 1-5?
How easy was it contacting our customer support?
Did you have a friendly conversation with the agent?
Do you feel our pricing is competitive?
Do you find the new product with all features you need?